Client Services Consultant - Eenhana

Number of Position: 1

Type of Notification: Vacant Position

Employment Status: Permanent

Physical Address: Eenhana

Posted on: 27-07-2020

Closing Date: 14-08-2020

Enquiries: HR Practitioner Recruitment

Phone #: 0612051250

Opportunity | Duty Description

  • Deal with complaints of members/pensioners dependents
  • Guide, train and coach members, pensioners/dependents on GIPF rules, options and requirements.
  • Deals with telephonic and personal client enquiries at the front office as per the set standards and procedures;
  • Provide documentation assistance services;
  • Provide client after care services;
  • Provide administration and support services;
  • Verify member information as authentic;
  • Provide member education and coaching services;
  • Performs data updates.

Opportunity | Duty Requirement(s)

Diploma in Business Administration or Marketing from a recognized Institution;Minimum of two (2) years’ experience in client services environment and one (1) year in a Retirement Fund Industry

Company Info

Government Institution Pension Fund
 GIPF House, C/o Dr Kenneth Kaunda & Goethe Street ,Windhoek, KH, Namibia

   0612051250
  www.gipf.com.na


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