Senior Administrator (Oshakati and Ondanngwa)

Number of Position: 2

Type of Notification: Vacant Position

Employment Status: Permanent

Physical Address: Oshakati

Posted on: 27-07-2020

Closing Date: 14-08-2020

Enquiries: HR Practitioner Recruitment

Phone #: 0612051250

Opportunity | Duty Description

  • Monitor the functions of the Benefits Administrators, evaluate and supervise their work to ensure accuracy, completeness and timing standards are adhered to.
  • Audit new admissions checking /processing
  • Prepare audits on data for actuarial valuation
  • Conduct audit verifications on all benefit claim types (Resignations, Retirements, Funerals, Deaths and Section 14s);
  • Coordinate and recommend benefits pay-outs
  • Implement process and systems checks and controls
  • Monitor compliance with data control procedures by administrators and rectify anomalies where necessary;
  • Prepare claims recommendations for BAC committee;
  • Verify Section 14 transfer calculations and benefits processing
  • Conduct particular status changes on the system, ensuring that all procedures have been followed
  • Provide coaching and training services to the team and stakeholders (employers);
  • Liaise with participating employers and stakeholders;
  • Audit benefit statements process and coordination services;
  • Assess quotations and delegate to administrators;
  • Liaise with the Marketing and Stakeholder department on advertisements of claims with long outstanding information;
  • Assist with planning of unit projects, from the initial research to implementation stage;
  • Plan, organise and allocate work for Administrators as per Service level agreement;
  • Handle claims queries, complaints and provide problem solving services;
  • Provide advice, reports and information/ administration support services;
  • Coordinate tax certificates and directives processing services;
  • Coordinate specific projects (clean-ups, checks, etc.) on portions of the GIPF database.

Opportunity | Duty Requirement(s)

  • Degree in Business Administration/Administration or Commerce related field from a recognized institution;
  • At least 3 years’ experience in the retirement fund industry.

Added Advantages | Special Requirement(s)

  • Retirement Funds qualification will be an added advantage.

Company Info

Government Institution Pension Fund
 GIPF House, C/o Dr Kenneth Kaunda & Goethe Street ,Windhoek, KH, Namibia


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